Returns & Exchanges

We want you to love every piece you purchase from Strung, but if a fit isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging. Simply follow our streamlined process to initiate your return or exchange for a different size or store credit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items with the original tags attached and include the printed return slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing